Terms & Conditions

By accessing orusing the NurAI website ("Website") and services provided herein (collectively "Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree, please discontinue your use immediately.

NurAI services are provided by Zetrix AI, an application under Zetrix AI Berhad, located at Zetrix Tower, Empire City, No.8, Jalan Damansara, PJU 8, 47820 Petaling Jaya, Selangor, Malaysia.

By clicking to accept these Terms, you represent that you are of legal age and have read, understood, and agree to be bound by these Terms, including our Privacy Policy.

NurAI provides ethical and culturally aligned artificial intelligence solutions including, but not limited to,Shariah-compliant large language models (LLMs), advisory services, Islamic finance solutions, andmultilingual AI assistance. You agree to use our Services responsibly, ethically, and in accordance with applicable laws and Islamic principles. Misuse, unauthorized access, or interference with NurAI services is strictly prohibited andmay lead to termination of your access.

NurAI owns all intellectual property rights to the content, technology, and materials available on the Website and through the Services. You may not reproduce, distribute, or commercially exploit any NurAI content without explicit written permission.

You may be required to register an account to use certain Services. You agree to provide accurate, complete, and current information and keep your account credentials confidential. NurAI reserves the right to refuse or terminate account registrations at our discretion.

You expressly agree not to: • Engage in any activity that disrupts or interferes with the Services. • Attempt unauthorized access to any part of the Services, accounts, or networks connected to NurAI. • Use the Services for any unlawful or fraudulent activities.

The Website may include links to external third-party websites. NurAI does not control and is not responsible for the content, privacy policies, or practices of such websites. These links are provided solely for convenience and do not imply endorsement or affiliation.

While NurAI strives for accuracy and uninterrupted service, we cannot guarantee that the Services will always be accurate, uninterrupted, secure, or error-free. Services are provided "as is" and "as available" without warranties of any kind, express or implied.

NurAI shall not be liable for any direct, indirect, special, incidental, consequential, or punitive damages arising from your use or inability to use the Services. Our liability is limited to the maximum extent permitted by law.

Your use of NurAI Services is subject to our Privacy Policy, which is incorporated by reference into these Terms. By using NurAI Services, you consent to the collection, processing, storage, and use of your personal data as outlined in our Privacy Policy.

You agree to indemnify, defend, and hold harmless NurAI, its affiliates, directors, officers, employees, and agents from and against all claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use or misuse of the Services or your breach of these Terms.

NurAI reserves the right to modify, enhance, or discontinue any aspect of the Services and may amend these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the Services after changes constitutes acceptance of those changes.

By using NurAI, you consent to receiving service-related communications, notices, updates, and promotional content via email or other electronic channels. You can opt-out of promotional communications at any time.

These Terms shall be governed by Malaysian law. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Kuala Lumpur, Malaysia.

If you are using our Services on behalf of a business entity, that entity agrees to these Terms and indemnifies NurAI against any claims arising from the use of the Services.

Complaints, inquiries, or feedback can be directed to us through: Email: support@zetrix.com Phone: +603-7801-8888 We aim to acknowledge and resolve complaints within 48 hours. Complex issues will be addressed within 30 days.

If any provision of these Terms is deemed invalid or unenforceable, it shall be modified to reflect its original intent, and the remaining provisions shall remain in full force and effect.

NurAI may terminate or suspend your access to Services at any time, for any reason, without prior notice, particularly in cases of breach of these Terms.